About this role

Back Office Customer Service English TP Poland Sp. z o.o. Daily tasks: - Providing support to users of a well-known social media platform. - Handling customer inquiries via email and chat in English. - Reviewing and processing user-related requests in line with project guidelines. Musts: Social media 💎 Requirements: Upper-intermediate English skills (min. B2/C1) - mainly in writing. Very good computer skills, including fast and accurate typing.

Ability to work independently and manage tasks effectively. Availability to participate in an 8-day training conducted on-site in Poznań. Due to the nature of the project, applicants with an availability of approximately 120–140 hours per month are especially encouraged to apply. The project operates 24/7 . Contractors independently declare their availability within the project's operating hours. Back Office Customer Service (English) Join a Leading Social Media Brand as a Back Office Customer Support Agent! (on-site cooperation) We are looking for an English-speaking individual with strong computer skills to support a well‑known social media platform and help maintain a safe online community.

📌 The way in which tasks are carried out remains at the discretion of the contractor, in line with project guidelines and quality standards. 🤝 What we offer: Cooperation based on a civil contract. Hourly rate of 31.40 PLN gross. Fully paid onboarding training. Opportunity to plan your availability within the project’s operating hours (24/7). Cooperation in a friendly, international environment. Opportunity to gain experience and develop your skills within the company.

Access to the MyBenefit platform (including healthcare, sports card, vouchers, and more). Bonus opportunities for top performers. 📍 Additional information: Modern office located in the center of Poznań (Maraton Office, Królowej Jadwigi 43). Flexible cooperation model tailored to project needs. 👉 Join us and apply today!

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