About this role

Handling inbound customer inquiries, the full-time Billing Specialist I will manage customer requests related to billing, process and audit invoices, and collaborate with various departments to support customer and internal team needs in a remote environment. Key responsibilities Address customer inquiries and document discussions related to billing issues Research and verify customer issues with internal teams to determine root causes Present information clearly to both internal and external customers Required qualifications High school diploma/GED with 2+ years of billing-related experience, preferably in a customer-facing role Ability to articulate issues and document resolutions effectively Strong computer skills, including proficiency in Excel, Word, PowerPoint, and Outlook Experience in customer service with a proven track record of resolving issues Effective accounting and organizational skills, with attention to detail

Source listing: virtualvocations_main