About this role

📋 Description Plan and run cross-channel lifecycle programs (Email, Push, SMS, packaging inserts) to boost engagement. Own end-to-end CRM workflows; adapt quickly based on performance data. Collaborate with Creative, Product, Engineering, and Customer Service to craft seamless journeys. Use data analytics to design personalized CRM programs at scale. Leverage AI tools (ChatGPT, Gemini, Copilot) to accelerate copy and campaigns.

🎯 Requirements 5+ years of CRM marketing experience with a focus on ecommerce lifecycle. Proven multi-channel campaign expertise, including Push and SMS with traditional CRM. Experience leading projects and mentoring junior staff or external vendors. Strong cross-functional collaboration and project management across technical and creative teams. Data-driven mindset to design, test, and optimize high-scale programs using consumer insights.

Familiarity with AI tools like ChatGPT, Copilot, or LLMs to boost productivity. 🎁 Benefits Competitive salary and benefits. Remote-friendly work with USA-based team. Opportunity to work with AI, data science and Generative AI in retail.

Source listing: empllo_remote