About this role

Leading a team of strategic engagement leads, the full-time Director of Strategic Engagement will manage key accounts while driving customer success and measurable outcomes in a remote-first environment. Key responsibilities Oversee a team of 4-5 strategic engagement leads and manage 1-2 key accounts as a player-coach Serve as a consultative advisor to clients, ensuring alignment of products and services with their strategic objectives Lead business-relevant projects that foster growth and scalability while enhancing customer satisfaction and retention Required qualifications 8+ years of experience in healthcare technology and customer-facing roles 4+ years of experience in the pharmaceutical industry is preferred Proven ability to build trust-based relationships with customer stakeholders Experience in real-world data health analytics, CROs, or systems integrators in the healthcare sector Understanding of drug development and/or clinical trials

Source listing: virtualvocations_main