About this role

📋 Description Own GRR/renewals and expansion opportunities across strategic/enterprise customers Build relationships with executive stakeholders and key decision-makers Drive adoption, business outcomes, and long-term customer value Develop and execute account plans aligned to customer goals and growth opportunities Proactively identify and mitigate customer risk Lead complex renewal negotiations and contract discussions 🎯 Requirements 8+ years of Account Management, Customer Experience, or SaaS relationship management Proven success managing enterprise or strategic portfolios Demonstrated quota attainment across renewal and expansion portfolios Experience owning complex renewals and expansion opportunities Strong executive presence and ability to influence senior stakeholders Experience using CRM platforms such as HubSpot or Salesforce 🎁 Benefits Exceptional Health Coverage - 95% of premiums covered 401k with up to 4% company match Generous time off: 20 PTO, 48 sick days, 9 holidays Annual international retreat Life insurance and AD&D $300 annual professional development stipend and sabbatical at 5 years

Source listing: empllo_remote