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Homeless Health Peer Advocacy (HHPA) Development Manager

GroundswellLondon, England, GB

About this role

Help make healthcare work better for people experiencing homelessness   Thank you for your interest in joining Groundswell. We're looking for someone who believes everyone should be able to access healthcare with dignity, whatever their circumstances. As our Homeless Health Peer Advocacy (HHPA) Development Manager, you'll help make that happen by building the partnerships that enable people experiencing homelessness to access the healthcare they need.

At Groundswell, we know that good services alone aren't enough. Lasting change happens when health, housing and homelessness organisations work together around the person, sharing responsibility, building trust and removing barriers to care. This role exists to make that collaboration happen in practice. Working across London, you'll strengthen partnerships, improve referral pathways and help embed HHPA within local systems so that more people can access timely, coordinated and person-centred healthcare. You'll also lead our Health Promotion programme, support the development of staff and volunteers, and help shape the future growth of the service.

This is an opportunity to improve individual lives by helping organisations work better together. Through your leadership, you'll help create a more connected health and homelessness system—one where people experiencing homelessness can access healthcare with confidence, dignity and choice. If you're passionate about collaboration, committed to tackling health inequalities and excited by the opportunity to help shape the future of Homeless Health Peer Advocacy, we'd love to hear from you.

About Groundswell For 30 years we've worked alongside people with lived experience to develop practical solutions that improve health, reduce inequalities and create opportunities for lasting change. We believe that people who have experienced homelessness are experts in the barriers they face and should play a central role in designing services and shaping the systems that affect them.  Today, Groundswell delivers peer-led services, helping thousands of people each year access healthcare, improve their wellbeing and influence the systems that affect their lives. As HHPA Development Manager, you'll join a supportive organisation that believes lasting change happens through relationships, partnership and involving people with lived experience at all levels.  Our Vision Our vision is for a society which is fair, inclusive and equal.

We need equitable access to a healthier life and a better future for anyone with experience of homelessness. Our Mission Our mission is to bring people together to: Amplify voices of people with lived experience to create solutions to homelessness and health inequalities. Stand in solidarity and champion their rights, to create positive change. Our Strategy We co-produced our strategy with staff and volunteers with experience of homelessness.

We’re proud to have remained true to our values of participation and co-production. Stronger Voices, Healthier Lives, Better Futures, Greater Together People with experience of homelessness must inform the solutions – because they understand the problems people face. At every stage, we will hear, unite and amplify more voices of people with lived experience to speak out. Through participation we will build a stronger, more inclusive community to create change – through our organisation, in services, our sectors and wider society, locally and nationally.

Homelessness is a health emergency. We will work to end health inequalities for people who have or are experiencing homelessness through advocacy, practical support, information and by influencing people, policy and services. Everyone deserves a better, more hopeful life and future. Lived experience of homelessness can lead to barriers that impact people’s life chances. Recognising the potential in everyone, we will provide more opportunities and support for people with experience of homelessness to progress if, and when, they are ready.

We can’t achieve our goals alone – we are more impactful when we pull together. We will become more effective and sustainable, building on our culture of relationships, compassion and transparency, and working closely with partners to learn, share and create change. How Homeless Health Peer Advocacy Works HHPA helps people experiencing homelessness overcome the barriers that prevent them accessing healthcare.

Many people face significant challenges navigating health services. Appointments can be difficult to attend, treatment can be confusing, and previous experiences of stigma, trauma or exclusion can make healthcare feel inaccessible. Without the right support, people often delay seeking help until their health has deteriorated. "I need someone with me that I know that I can trust. I wouldn't do things like that on my own." HHPA Client HHPA provides practical, person-centred support that helps people access the care they need while building the confidence to manage their own health.

Rather than providing one-off interventions, HHPA works alongside people over time, developing trusted relationships, responding flexibly to changing needs and supporting people to become more confident and independent. The service combines the expertise of skilled Caseworkers with the unique insight of trained volunteer Peer Advocates who have lived experience of homelessness. Together they provide one-to-one advocacy, practical support and health promotion to help people: register with healthcare services prepare for and attend appointments understand treatment and care plans navigate hospital admission and discharge access wider health and wellbeing services make informed decisions about their health become increasingly confident in managing their own health.

Alongside one-to-one support, HHPA delivers peer-led health promotion in hostels, day centres, outreach settings and other community spaces. Through informal conversations and group activities, Peer Advocates share accessible information about physical health, mental health and wellbeing, encourage preventative healthcare, identify unmet health needs and help people access support earlier.

These conversations often provide the first step towards engaging with healthcare, creating trusted pathways into ongoing advocacy and reducing the need for crisis intervention. Rather than doing things for people, HHPA works alongside them—building trust, reducing barriers and enabling people to become active participants in their own healthcare. This relational, peer-led approach improves individual health outcomes while strengthening partnerships across health, housing and homelessness services, helping more people access coordinated, person-centred care.  The Role The HHPA Development Manager is a key leadership role within Groundswell's HHPA service.

You'll help shape how people experiencing homelessness access healthcare by strengthening partnerships across London's health, housing and homelessness system while leading the continued development of our Health Promotion programme. People experiencing homelessness often interact with multiple services but still experience fragmented care,

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