About this role

Junior Business Analyst AVENGA (Agencja Pracy, nr KRAZ: 8448) Musts: Jira, Confluence, Excel Minumum one year of experience as Business Analyst Experience in gathering and documenting requirements Ability to work closely with business and IT stakeholders High level analitycal and communication skills Knowledge of analythical tools like: Excel, Jira, Confluence Experience in complaints, customer service or operational processes is a plus Hybrid model of work - 5 days a month We are looking for a Junior Business Analyst to join the project from leasing industry.

As a part of the team you will contribute in analysis and optimization of complaint handling processes by identifying business needs, modeling processes, defining requirements, and collaborating with IT and stakeholders to implement effective system and operational solutions.

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