About this role

Junior IT Technical Support Engineer iTeamly Daily tasks: - Provide technical support via email, phone, and ticketing systems - Diagnose and resolve issues related to applications, Windows, Microsoft 365, cloud services, and user access - Analyze errors, logs, and system configurations - Document solutions and escalate complex cases - Work according to SLAs and support procedures Musts: troubleshooting At least 0,5-1 year of IT support experience Basic knowledge of Windows and Microsoft 365 Good troubleshooting and communication skills Experience working with tickets or incidents English at B2 level or above Willingness to learn and develop technical skills We are looking for a Junior IT Technical Support Engineer with some experience in IT support, helpdesk, service desk, or application support.

Nice to Have Knowledge of at least one of the following: Azure, Entra ID / Active Directory Intune or device management Exchange Online, Outlook, or Teams Windows Server, Linux, or virtual machines SQL, Power BI, or Power Platform Networking basics PowerShell

Source listing: nofluffjobs_main