EU remote
L2/L3 Linux Operations Engineer
About this role
L2/L3 Linux Operations Engineer Ework Group Daily tasks: - Key Responsibilities - Provide L2 operational support for RHEL 7/8/9 servers across Production, UAT, DR, and Development environments. - Troubleshoot OS, application, performance, storage, and network-related issues while meeting SLA commitments. - Perform user, filesystem, LVM, service, package, and security administration. - Execute OS patching, vulnerability remediation, and lifecycle management using Red Hat Satellite.
- Manage Satellite components including Content Views, Lifecycle Environments, Activation Keys, Host Collections, Repository Synchronization, Remote Execution, and Subscription Management. - Develop and maintain Ansible Playbooks, Roles, Templates, and Job Templates to automate routine operational tasks such as patching, configuration management, user provisioning, and compliance checks. - Troubleshoot and optimize Ansible automation workflows and maintain automation code in Git.
- Monitor system health, investigate alerts, perform root cause analysis, and implement preventive measures. - Create and maintain technical documentation, SOPs, and knowledge base articles. Collaborate with L3 engineers, application teams, and infrastructure teams during incident, change, and problem management activities. Musts: Red Hat Enterprise Linux, L2, Cloud, SCCM, Security, Active Directory, ServiceNow, L3, Linux, LVM, Red Hat Satellite , Red Hat Ansible Automation Platform Required Skills Strong hands-on experience with Red Hat Enterprise Linux (RHEL 7/8/9).
Experience administering Red Hat Satellite for patching, provisioning, and lifecycle management. Hands-on experience with Red Hat Ansible Automation Platform, including Playbooks, Roles, Inventories, Templates, Workflows, and Ansible Vault. Solid knowledge of Linux administration, including LVM, XFS/ext4, systemd, SELinux, firewalld, SSH, DNS, NFS, and package management (YUM/DNF). Experience with monitoring tools such as SCOM and Netmon.
Familiarity with VMware/KVM virtualization and basic cloud concepts (AWS/Azure) is desirable. Experience with ITSM tools such as ServiceNow and a good understanding of ITIL processes. Qualifications Bachelor's degree or Master degree in Computer Science, Information Technology, or a related field. Experience supporting enterprise production environments. Strong troubleshooting and analytical skills. Automation-first mindset with a focus on operational excellence.
Excellent communication and documentation skills. Preferred Certifications RHCSA / RHCE Red Hat Certified Specialist in Ansible Automation Red Hat Certified Specialist in Deployment and Systems Management ITIL Foundation Key Competencies Please note that this position requires a hybrid working model, with attendance at the Warsaw Hub for 1–2 days per week. Role overview We are seeking an experienced L2/L3 Linux Operations Engineer to support and maintain enterprise Red Hat Enterprise Linux (RHEL) environments.
The ideal candidate will have hands-on experience in Linux administration, troubleshooting production issues, automating operational tasks using Red Hat Ansible Automation Platform, and managing system lifecycle and patching through Red Hat Satellite. The role requires a strong operational mindset, excellent problem-solving skills, and a commitment to maintaining high system availability and compliance.
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