About this role

Operations Engineer Mindbox Sp. z o.o. Daily tasks: - Ensure operational stability, integrity, and availability of supported products and services. - Apply and maintain compliance with Service Management Standards, ensuring high data quality in systems of record and adherence to control requirements. - Identify and resolve incidents, communicating impact and resolution progress to stakeholders. - Deliver engineering changes to infrastructure with a focus on user experience and automation.

- Support service resilience and sustainability, meeting recovery time objectives for business-critical solutions. - Develop and deploy infrastructure solutions enabling high performance, availability, and security while preparing for anticipated loads. - Build automation into deployment, testing, and operational processes to ensure consistency and minimal variation. - Drive continuous integration and automation adoption to maintain predictable, high-quality outcomes.

- Monitor systems proactively and support maintenance to minimize incident frequency. - Contribute to local service improvement initiatives and mandatory testing as required. - Stay current with evolving technologies and standards within enterprise operations. Musts: Bash script, Atlassian, Jira Minimum 3+ years in engineering or operations-focused role . Proficiency in incident and change management within structured environments.

Hands-on experience with: SQL / T-SQL Linux systems administration Bash scripting Familiarity with Atlassian JIRA for workflow and task management. Strong troubleshooting skills and capability to work independently in hybrid/global environments . Fluent in English, both written and verbal. Nice to have: Experience with Smart Forms Designer or Kofax . Certificate management with Venafi . JavaScript for automation or front-end tasks.

Basic DevOps knowledge for infrastructure and CI/CD. French language skills as an additional asset. Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference. At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe.

We are looking for an experienced Operations Engineer to join a dynamic team responsible for operational stability, infrastructure engineering, and automation within a global technology ecosystem. You will play a key role in incident resolution, service resilience, and ensuring smooth operation of technology products and services . This role focuses on delivering engineered operational solutions and continuously improving platform reliability through automation, monitoring, and compliance with global standards .

Sounds like your kind of challenge? What you get in return Flexible cooperation model – choose the form that suits you best (B2B, employment contract, etc.) Hybrid work setup – 4 - 6 days per month from the office Collaborative team culture – work alongside experienced professionals eager to share knowledge Continuous development – access to training platforms and growth opportunities Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more High quality equipment – laptop and essential software provided

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