About this role

To support a dynamic manufacturing environment, the full-time temporary Order Fulfillment Analyst will serve as the primary liaison between customers and internal teams, managing order fulfillment, resolving issues, and ensuring exceptional customer experiences in a remote setting. Key Responsibilities Serve as the primary point of contact for customer inquiries, providing professional and timely support Process customer orders and manage order-related issues to maintain customer satisfaction Collaborate with various departments to track order status and communicate accurate lead times to customers Required Qualifications 1-2 years of customer service experience in a manufacturing, industrial, or supply chain environment Experience with ERP systems, with JD Edwards (JDE) being a strong asset Proficiency in Microsoft Office Suite Ability to manage multiple priorities and meet deadlines in a fast-paced environment Professionalism in handling sensitive and confidential information

Source listing: virtualvocations_main