About this role

📋 Description Own a portfolio of students, drive engagement, retention, and completion Build relationships through calls, SMS, and email Coach students on time management, study habits, and accountability Proactively help students behind schedule get back on track Surface risks and wins to internal teams and partners Ensure a high-quality student experience that drives satisfaction 🎯 Requirements 5+ years advising, customer success, coaching, or consultative sales Genuinely enjoy talking to people and building relationships Strong emotional intelligence and lead with empathy Proactive, action-oriented, and follow through consistently Capable of managing a high volume of conversations Comfortable having direct, supportive conversations that drive action

Source listing: empllo_remote