About this role

To manage and resolve customer Truck Care maintenance back-office issues, the remote Sales Support Specialist will handle a portfolio of Fleet accounts, address maintenance inquiries, and facilitate communication between customers and internal teams. Key responsibilities Manage customer maintenance issues and follow up with internal resources until resolved Address billing discrepancies and facilitate communication between store management and customers Maintain accurate customer data within Salesforce and generate reports for analytics Required qualifications High school diploma or equivalent; Bachelor's Degree in Business Administration, Management, or Marketing preferred 2-3 years of experience in customer service or customer-focused account management preferred Proficiency in Microsoft Office Outlook and Excel Ability to learn new software applications and computer programs Self-motivated and detail-oriented with a sales-driven mindset

Source listing: virtualvocations_main