About this role

📋 Description Own the category narrative; define the category and through-line across channels. Develop and maintain messaging frameworks for credit, experience, and consumer protection. Partner with Legal, Policy, and Product to align narrative with product reality. Proactively build consumer clarity; turn friction points into brand opportunities. Keep the narrative current; partner across teams to evolve the consumer narrative.

Stay ahead of the conversation; monitor media, policy, and competition for risks. 🎯 Requirements A category-design instinct: see bigger story and why Affirm’s model is different. Deep understanding of financial products; translate for mainstream and financial audiences. 12+ years in narrative strategy or related field shaping complex stories. Experience navigating regulated financial communications environments. Strong editorial instincts; write and pressure-test messaging.

Balance legal safety with narrative strength; push for both. 🎁 Benefits Health care coverage for you and dependents Flexible Spending Wallets for tech, food, lifestyle needs Generous vacation and holiday time off ESPP: employee stock purchase plan

Source listing: empllo_remote