About this role

Building strong partnerships with small and medium-sized businesses, the full-time SMB Services Account Manager will manage a portfolio of clients, drive product adoption, and advocate for merchants' needs while working remotely. Key responsibilities Own, retain, and grow a portfolio of SMB Services merchants through tailored adoption of Square tools Drive expansion by upselling and providing value-based recommendations to clients Act as the voice of merchants within Square, advocating for their needs and surfacing insights to shape products Required qualifications 3+ years of experience in Sales, Account Management, or a related field Proven track record of discovering and closing sales opportunities while building client relationships Experience managing a sales pipeline to achieve revenue targets Passion for and knowledge of how new technologies can benefit small and medium-sized businesses Experience within the Services or Beauty industry is preferred

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