About this role

Providing exceptional service and support, the full-time T3 Technology Support Associate II will respond to customer inquiries through multiple channels and maintain professional relationships with internal and external customers while working remotely. Key responsibilities Respond to customer inquiries via telephone, chat, and email in a timely and professional manner Utilize product knowledge to offer effective technical support and troubleshoot the T3 Platform Establish and maintain professional relationships with customers and co-workers to enhance service delivery Required qualifications High school diploma required; Associate's Degree or higher preferred At least 3 years of experience in a customer service role, preferably in a contact center environment Working knowledge of G-Suite applications, including Gmail and Google Docs Strong organizational skills with the ability to multi-task effectively Ability to adapt to change and learn new skills quickly

Source listing: virtualvocations_main