About this role

Three years experience in the performance of clerical duties such as typing, filing, record keeping, multi-line phone coverage, etc. Must be able to operate a personal computer, printer, etc., and have current knowledge of various office computer programs and software applications. Proficient knowledge of Microsoft Office. Skill to prepare documentation and presentations in proper format in accordance with naval correspondence rules of grammar and punctuation.

In-depth knowledge and understanding of benefits for service members. Ability to ascertain the needs of clients and provide appropriate guidance. Must be able to incorporate and rapidly adapt to changing facets, priorities, and procedures. Basic knowledge of administrative policies, principles, concepts, and procedures, and the ability to apply such knowledge in performing work within established procedures and systems, including the ability to maintain confidentiality and professionalism.

Ability to collect, evaluate, and disseminate information. Excellent oral and written communication skills. Experience that reflects the ability to communicate effectively and professionally both orally and in writing. Skill in establishing and maintaining effective working relationships using tact, diplomacy, emotional intelligence, and overall professionalism. Knowledge of customer service practices and principles. Must be able to obtain and maintain a Secret Clearance.

Source listing: usajobs