About this role

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess: KNOWLEDGE REQUIRED Must have a minimum 2 year's documented experience in administrative functions, to include: excellent typing skills, ability to .use a personal computer with specific ability with word processing, spreadsheet, database, and presentation software-Microsoft Word, Excel, Access and PowerPoint strongly preferred.

Must possess a thorough knowledge of English grammar, spelling, capitalization, and punctuation, Must be familiar with pertinent accounting procedures, billing processes, purchasing and requisitioning procedures. Must be familiar with document filing and retrieval systems, and have the ability to accurately maintain filing systems. Must possess excellent written and verbal communication skills. Must be able to complete finished reports and/or presentations with a minimum of corrections.

Previous MWRNQ or government experience preferred. Must possess excellent personal and customer service skills, and be able to provide changes to procedure and new requirements to a variety of management and support staff in a positive manner. Must possess a professional demeanor, and have the ability to make presentations, and successfully field questions from senior management, military command personnel, or customers.

Must be able to work with minimum supervision. SUPERVISORY CONTROLS Reports to the assigned manager/supervisor who provides general guidance and instruction. Employee? executes continuing duties and responsibilities according to established office policies, procedures and guidelines, and is expected to be a self-starter and work with little supervision. Work is reviewed in terms of overall efficiency, .effectiveness and conformance with the established policies.

GUIDELINES Guidelines include DOD, and DON manuals, directives, regional instructions, regulations, laws and policy decisions. Th·e number and variation of guidelines and work situations require the employee to use judgment to identify and select the most appropriate procedures to use, or decide which precedent action to follow. Any application requiring more than a minor deviation from policy, or reflecting a situation not covered by policy, is referred to the supervisor for resolution.

COMPLEXITY/ SCOPE AND EFFECT The incumbent must be able to handle several tasks simultaneously answering telephone, assisting customers, etc.) while still completing the assigned work. Must be able to retain and disseminate general infonnation regarding financial regulations and policies. Attention to administrative details, responses to action correspondence and professionally produced correspondence directly reflects on the pride and professionalism of the assigneEI department.

The incumbent may provide a central point of reference for the program and operational staff, who are located throughout a wide geographic area. The incumbent facilitates positive communication and provides a necessary service in support of the function and/or site. PERSONAL CONTACTS/PURPOSE OF CONTACTS Extensive contacts are with patrons, military personnel, both active and retired, af all ranks, activity managers and staff, Support Services staff, and vendors.

The personal contacts involve exchange of information, research, and data collection. Contacts with employees will be to obtain or provide infonnation, gather data, or assist with problems or questions.· Incumbent must use positive customer service skills, and employ tact and good judgment in obtaining, utilizing, providing, and protecting information, which may be sensitive or subject to confidentiality. PHYSICAL DEMANDS/WORK ENVIRONMENT The work is primarily sedentary.

The incumbent is subjected to frequent walking, standing and bending while obtaining materials from files, monitoring and assisting with the work in the areas assigned. The employee will lift office supplies and packages delivered to the office, not over 25 pounds. Duties are perfom,ed in an office setting that Is well lighted and climale controlled. SPECIAL REQUIREMENTS Must possess and maintain a current driver's license as travel may be required in the performance of duties.

Source listing: usajobs