About this role

ABOUT THE ROLE This role sits at the technical intersection of product and customer deployments within a fast-moving AI voice and communication platform serving SMEs. You'll own end-to-end rollouts — from requirements capture through integrations, glue code, and monitoring — ensuring customer setups run reliably in production while feeding real-world learnings back into the product. WHAT YOU'LL DO - Act as the technical bridge between product and customer setups, translating business requirements into robust implementations.

- Lead production rollouts including workflows, AI logic, data flows, prompts, and guardrails. - Implement integrations with third-party systems via APIs, webhooks, and common services (CRM, calendar, ticketing, payments). - Develop small-to-medium features and glue code, complete with tests, monitoring, and logging. - Debug live issues across calls, flows, and data pipelines, and deploy rapid fixes under production conditions.

- Build reusable templates, deployment playbooks, and best practices to make setups scalable and repeatable. - Surface product pain points, feature gaps, and recurring patterns with concrete recommendations to the product team. WHAT WE'RE LOOKING FOR - 3+ years of hands-on experience in deployment engineering delivering production AI integrations and automation workflows. - Deep understanding of LLM-based systems: prompting, tool use, RAG/knowledge, evaluation, and failure modes.

- Proven ability to design robust, testable AI-driven workflows from complex business processes. - Experience implementing API and webhook integrations, including common auth patterns (OAuth, API keys) and data formats. - Solid coding skills for glue code and feature development; TypeScript or Python preferred. - Cloud deployment and observability fundamentals for production debugging. - Pragmatic, delivery-focused mindset — comfortable shipping fast and iterating in a high-velocity environment.

- Bonus: experience with voice/telephony integrations, n8n or similar automation tooling, SQL, monitoring/tracing, or GDPR/Privacy-by-Design practices. COMPENSATION & BENEFITS Salary range: €60,000 – €90,000 per year. Visa sponsorship is not available. LOCATION Fully remote, based in Germany.

Source listing: ashby_clera