About this role

About AnywhereNow AnywhereNow is a Microsoft Teams-native Contact Centre as a Service (CCaaS) provider, backed by Bregal private equity. We enable enterprises to deliver customer engagement directly within the Microsoft ecosystem, spanning our omnichannel contact centre platforms (Dialogue Cloud and Dialogue Cloud Neo), our native attendant console and contact centre solution (Tendfor), and our AI-powered agent assist capability (Deepdesk).

We sell globally through a partner-led model alongside direct enterprise engagement, competing against the likes of Genesys, NICE, Five9, and Luware. The Role The Head of Pre-Sales owns the global solutions consulting function and is accountable for the technical quality, credibility, and velocity of every deal in the pipeline. This is a player-coach leadership role: you will lead and develop a distributed team of pre-sales consultants while personally engaging on strategic and complex opportunities, partner enablement, and executive-level technical evangelism.

You will be a core member of the commercial leadership team, working directly with the CSO, regional sales leaders, product management, and engineering to translate customer and partner needs into winning solutions — and to feed structured field intelligence back into the product roadmap, particularly across AI and agent-assist capabilities.

Source listing: recruitee_anywherenow