About this role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/31/2026. You may qualify based on your experience and/or education s described below: ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position.

~AND~ This position includes a Selective Placement Factor (skill, knowledge, ability or other worker characteristics basic to - and essential for - satisfactory performance of the job). Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. The Selective Placement Factor for this position is: Experience in organizing paper and electronic files, correspondence, data entry, and reporting ~AND~ Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the Program Support Assistant in the organization.

Examples of specialized experience would typically include, but are not limited to: providing clerical, technical, or customer support, receiving and referring phone calls, communicating and treating customers in a courteous, tactful and respectful manner while providing consistent information according to established policies and procedures, and using computer programs to prepare correspondence and manage documents, OR, Education: Applicants may substitute education for the required experience.

To qualify based on education for this grade level you must have four (4) above high school, OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e.

50% of the required experience) would equal 100% of the required experience for the position A transcript must be submitted with your application if you are basing all or part of your qualifications on education. A Quality Ranking Factors* has also been requested by the facility to help determine which of the basically qualified applicants are likely to be better qualified for a position. The quality ranking factor for this position is: "Experience in organizing paper and electronic files, correspondence, data entry, and reporting" For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Source listing: usajobs