About this role

MINIMUM QUALIFICATIONS You must meet ALL of the minimum qualifications listed below. Must have at least 4 years of specialized IT experience managing Windows endpoints with Microsoft Endpoint Management to support laptops, desktops, and mobile devices. Must have at least 3 years of specialized IT experience with Azure Active Directory and Office 365 services, as well as Remote Application and Remote Desktop infrastructure.

Must have at least 3 years of experience utilizing PowerShell and other scripting tools to automate administrative processes. Must have the ability to manage automated group and processes with GroupID. Must have experience with enterprise communication systems utilizing Etherfax technology. DESIRABLE QUALIFICATIONS Endpoint management and security with tools such as: Windows Group Policies, Mobile Device Management systems, BitLocker encryption software, antivirus software, and Microsoft Office 365 applications.

Demonstrated understanding of Active Directory and related technologies (DHCP, DNS, Group Policy, Login Scripts, DFS, replication and topology). Advanced knowledge and expertise with Windows 11, Server 2022 and Server 2025 Operating systems including registry, profiles, services and components, file structure, and application compatibility. Management of endpoint system images, builds, deployments and lifecycle management.

EVALUATION FACTORS You must have the experience, knowledge and skills as listed in EACH of the evaluation factors. Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration. Include your major accomplishments relevant to the position requirements in your resume. Demonstrate experience with Etherfax migration within enterprise environments.

Experience working with Microsoft Azure Remote Application and Remote Desktop infrastructure to include supporting, patching and deploying desktops and applications to support the agency. Experience managing enterprise printer fleet using HP JetAdmin, with responsibilities including template creation, configuration, and full life cycle management. Exhibit the required competencies for effectively administering Active Directory groups and overseeing their life cycle through GroupID.

You will no longer be considered for this position if you: fail to respond to all of the questions in the self-assessment questionnaire; fail to address a factor in the narrative section (no response or "See resume" or similar language will be scored a zero (0)); or receive a zero (0) rating on any evaluation factor. Failure to demonstrate that you meet all evaluation factor requirements will result in a score of zero (0).

Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration.

Source listing: usajobs