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Information Technology Specialist

Internal Revenue ServiceMultiple Locations

About this role

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. QUALIFICATION REQUIREMENTS: To qualify for this position, you must meet the qualification requirements outlined below: Minimum requirements for Grade 12 and UP (GS or Equivalent) Applicants must have Information Technology related experience demonstrating each of the following nine competencies: 1) Attention to Detail, 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) Oral Communication, 7) Problem Solving, 8)Team Work and 9) Technical Competence.

Specialized Experience GS-14 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes: Leading or coordinating IT projects, application-related efforts, operational initiatives, or system-related activities that affect multiple users, teams, programs, or business processes.

Applying advanced IT principles, concepts, methods, and practices to evaluate requirements; resolve technical issues; guide system, application, or code testing and configuration decisions; and ensure technical documentation and federal cybersecurity, privacy, or regulatory requirements are addressed. Engaging customers, stakeholders, users, product or business owners, and technical teams to define business or technical requirements, communicate technical impacts, and guide delivery of secure, reliable, scalable IT solutions.

Evaluating system, service, or application performance, availability, reliability, security controls, usability, and operational effectiveness; identifying risks, issues, defects, or gaps; and leading corrective actions or improvement efforts. Analyzing competing technical approaches and providing authoritative recommendations to management, stakeholders, or IT specialists on the selection, design, configuration, implementation, or improvement of IT solutions with organizational impact.

Assessing information technology systems, platforms, or proposed technology solutions involving interconnected components, data sources, users, or operational dependencies to identify and document performance, availability, reliability, resilience, capacity, or data-integrity risks and recommend corrective actions. Evaluating existing, new, or emerging technologies and technical alternatives against documented mission, business, operational, and technical requirements to compare options, document tradeoffs, and recommend an implementation approach.

Developing and applying technical standards, implementation procedures, configuration guidance, test plans, or quality-control processes to support consistent deployment, operation, maintenance, or improvement of information technology systems and services. Planning, coordinating, or executing technology deployments, upgrades, migrations, or modernization activities for infrastructure, platforms, databases, or data services by documenting dependencies, validating implementation results and resolving technical issues.

Designing, documenting, or maintaining data models, data requirements, source-to-target mappings, data-validation rules, or data-governance procedures to support data quality, traceability, and use by information systems or business processes. Diagnosing and resolving performance, availability, reliability, configuration, capacity, or data-integrity issues affecting infrastructure, platforms, databases, or data services and documenting the resolution, corrective action, or operating procedure.

Communicating technical findings, risks, alternatives, and recommendations to management, customers, or project teams and translating mission or business requirements into technical specifications, implementation plans, standards, or operating procedures. For more information on qualifications please refer to OPM's Qualifications Standards.

Source listing: usajobs