About this role

Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. 1. Attention to Detail - Reviewed network configurations, system documentation, software versions, and configuration records to ensure accuracy, maintain complete audit trails, enforce security requirements, and support reliable implementation, testing, and deployment of network systems.

2. Customer Service - Collaborated with customers, system sponsors, project managers, and end users to understand operational requirements, provide technical support, deliver user training, resolve network issues, and ensure reliable system performance throughout implementation. 3. Oral Communication - Communicated technical information clearly to project teams, customers, managers, and system users by presenting system status, explaining network solutions, conducting formal and informal training, and coordinating implementation activities.

4. Problem Solving - Analyzed network performance, diagnosed connectivity and infrastructure issues, developed practical technical solutions, implemented configuration changes, resolved complex network problems, and ensured systems met operational, security, and performance requirements before deployment. Your resume must also demonstrate at least one year of Specialized experience at or equivalent to the GS-11 grade level or NH-02 pay band in the Federal service or equivalent experience in the private or public sector.

Specialized experience must demonstrate the following: 1. Expert Knowledge of how system components are installed, integrated, and optimized. 2. Knowledge of cybersecurity principles and organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). 3. Knowledge of risk management processes (e.g., methods for assessing and mitigating risk). 4. Knowledge of encryption algorithms (e.g., Internet Protocol Security [IPSEC], Advanced Encryption Standard [AES], Generic Routing Encapsulation [GRE], Internet Key Exchange [IKE], Message Digest Algorithm [MD5], Secure Hash Algorithm [SHA], Triple Data Encryption Standard [3DES]).

5. Knowledge of information security systems engineering principles. 6. Ensure that all systems components can be integrated and aligned (e.g., procedures, databases, policies, software, and hardware). Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/competency-based-policy/general-schedule/2200/2210-competency-based-policy/competency-based-qualification-standard/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Source listing: usajobs