About this role

In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Attention to Detail- Experience reviewing one's own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards. Customer Service - Experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.

Oral Communication - Briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience. Problem Solving - Identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

AND Qualifying Experience: To qualify at the GG-15 grade level, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.

For this position, qualifying experience is defined as: Experience with multi-functional IT development projects, procedure and policy development, system analysis and resource management; developing integrated information requirements, configurations, plans and programs to support the mission. Candidates must describe how they meet the qualifying experience within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.

Your resume MUST include the following information for each job listed: Job title; duties (be as detailed as possible); month & year start/end dates (e.g. June 2017 to April 2026); and full-time or part-time status (include hours worked per week). Read more about what you should include in your federal resume at USAJOBS. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Standard SF-50 Submission Requirement: Current DoD employees must submit the most recent non-award SF-50 (Notification of Personnel Action) to verify eligibility. The submitted SF-50 must clearly show: Current/highest grade and step held (Block 18 & 20) Tenure code (Block 24) Position classification/pay plan (Block 17) Type of service (competitive or excepted) (Block 34) Do not submit an award SF-50 (e.g., Block 8 contiguous with code 840, 849, or cash awards), as these do not document tenure, position change, or highest grade held.

Failure to submit a qualifying SF-50 will result in your application being marked as ineligible due to incomplete documentation. **Combination of education and experience is not applicable for this position. **

Source listing: usajobs