About this role

IT Security Support Engineer iTeamly Daily tasks: - Troubleshoot onboarding, deployment, and configuration issues - Analyze logs and resolve endpoint security incidents - Support customers during outages and service interruptions - Recommend fixes, workarounds, and best practices - Collaborate with internal technical teams - Create troubleshooting documentation and runbooks ・2+ years of experience in Network Security, Systems Administration, or technical support ・2+ years of customer-facing support experience ・Knowledge of Windows Server, Windows Client, Active Directory, or Microsoft Entra ID ・Experience with cloud platforms, networking, and hybrid environments ・Knowledge of endpoint security and antivirus solutions ・Strong troubleshooting, communication, and documentation skills We are looking for a Support Engineer to resolve technical issues across endpoint security, cloud, server, and network environments.

What We Offer ・Long-term international project ・Competitive compensation ・Professional development opportunities ・Supportive and collaborative team

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