USA remote
IT SPECIALIST (SYSTEMS ANALYSIS/CUSTOMER SUPPORT)
About this role
Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience with policies and regulations governing information and communication systems.Experience with network administrative systems to include financial and logistics.Experience applying network systems management methods to conduct analysis and recommend resolution to complex issues affecting computer network defense security.Experience with computer related operating systems, hardware systems, and network applications and devices including process and stateful packet inspection firewalls, routers and switches..
Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-b/ .
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Source listing: usajobs