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USA remote

Lead Case Advocate

Internal Revenue ServiceMultiple Locations

About this role

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement.

SPECIALIZED EXPERIENCE:GS-12 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience must include: Advising and assisting taxpayers or their representatives in meeting the taxpayer's Federal tax obligations; Experience in accounting, examination, return processing, collection and/or Taxpayer Advocate Service techniques and of general business practices sufficient to independently process the complete range of cases; Advocating for taxpayers with significant hardship as defined in IRC 7811; Resolving case issues, and negotiating with, influencing, or persuading other IRS Operating Divisions (ODs), e.g., through the issuance of an Operational Assistance Order (OAR), on a full range of individual and business tax returns; Experience with tax administration issues affecting taxpayers, including identifying trends in casework and recommending appropriate action; Composing written communications throughout the process of resolving cases, e.g.

initiating OARs and letters to taxpayers and their representatives for the purpose of resolving tax account issues and/or providing education regarding tax obligations, responsibilities, rights and options, including possible adverse consequences of decisions; Applying technical tax law based on the Internal Revenue Code and Regulations, making hardship determinations, conferring with subject matter experts or Counsel in developing a strategy for advocating and resolving a taxpayer's issue; Preparing and executing case action plans to advocate for case resolution for taxpayers, representatives or Congressional offices.

AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment.

For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-­grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks.

There is no TIG restriction for GS-02, 03 or 04 positions. For more information on qualifications please refer to OPM's Qualifications Standards.

Source listing: usajobs