EU remote
Microsoft Intune Support Engineer (L1)
About this role
Microsoft Intune Support Engineer (L1) iTeamly Daily tasks: - Provide L1 support for Microsoft Intune-related incidents - Troubleshoot device enrollment, compliance, policies, and application deployment issues - Support Company Portal and user access requests - Handle basic endpoint administration across Windows, iOS, Android, and macOS - Escalate complex cases to L2/L3 teams - Maintain case documentation and meet SLA requirements Musts: Intune ・Experience with Microsoft Intune and Microsoft Entra ID ・Knowledge of Windows 10/11 administration ・Experience with device enrollment, compliance policies, and configuration profiles ・Knowledge of Windows Autopilot and application deployment ・Basic knowledge of Conditional Access and Microsoft 365 administration ・Familiarity with Windows Copilot ・Strong troubleshooting and communication skills ・Good English skills We are looking for a Microsoft Intune Support Engineer to provide first-line support for endpoint management issues across Windows, iOS, Android, and macOS devices.
What We Offer ・Long-term international project ・Competitive compensation ・Professional development opportunities ・Supportive and collaborative team ・Structured onboarding
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