About this role

Since 2004, we’ve been bringing investment ideas to life and connecting capital with the right people and opportunities. Today, we manage more than £2.5 billion for a broad range of investors across five key investment strategies: Private Credit, Social Housing, Clean Heat, Energy and Venture. These strategies underpin the innovative range of investments we offer to both private (retail) and institutional clients. There are 230+ employees at Triple Point, all committed to leaving the world demonstrably better than we found it.

That’s why we’re a certified B Corp, signed up to the Principles for Responsible Investment, and were named a Sunday Times 'Best Place to Work 2025 & 2026' . I f this sounds like an environment where you would flourish, then read on… The Function & Team The Operations Manager is responsible for the day-to-day management and delivery of Lending Operations, supporting the administration and servicing of the £1.8bn lending portfolio.

Sitting between the Head of Operations and the operational teams, the role translates strategic direction into consistent, controlled and efficient execution. The role provides management oversight across the Lending Operations teams, ensuring consistent service and control standards, effective resource allocation and clear ownership of activities and hand-offs. This is a hands-on people management and operational leadership role, responsible for team performance, operational delivery, controls, capacity and continuous improvement.

By owning day-to-day operational management, the role enables the Head of Operations to focus on strategic priorities, senior stakeholders and platform development, while providing clear visibility of performance, capacity and emerging operational risks. The Roles Key Responsibilities Team & Performance Management Provide day-to-day leadership, line management and coaching to Team Leads / Senior Analysts across Lending Operations, deputising for the Head of Operations on operational matters as required.

Own the operating rhythm for Lending Operations, including daily/weekly stand-ups, workload prioritisation, capacity management and escalation routes, ensuring a consistent management cadence across teams. Set and monitor individual and team performance against clear KPIs and SLAs, providing regular feedback, coaching and performance management where required. Proactively identify capacity pressures and resourcing gaps, including periods of concentrated activity, and coordinate the prioritisation or flexing of resource across teams to maintain service and control standards.

Support recruitment, onboarding, development and succession planning across Lending Operations, working with the Head of Operations to build capability and resilience within the team. Operational Oversight The Operations Manager provides consistent day-to-day management oversight across the Lending Operations areas, ensuring common standards of operational delivery, service and control, while technical subject-matter expertise remains within the respective teams: Deal Operations – completion hand-offs into servicing, static data set-up and day-one operational readiness for new transactions.

In-Life Operations – ongoing loan servicing, drawdowns, amendments and borrower/investor-facing operational activity. Cash Operations – payment processing and oversight, cash management activity and associated operational controls. Control & Reconciliation – cash and position reconciliations, breaks management and timely clearance against control deadlines. <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","4697

Source listing: greenhouse_triplepointllp