About this role

📋 Description Build and nurture trusted, long-term relationships with our top-tier customers Drive retention and proactively reactivate dormant accounts Identify opportunities for personalized outreach and email campaigns Resolve customer inquiries and issues with efficiency and professionalism Act as a bridge between customers and our product team, ensuring feedback is translated into 🎯 Requirements Fluency in English (C1+), both written and verbal Exceptional communication and interpersonal skills Experience in customer support, account management, or a role focused on high-value customers A proven ability to work with top-tier clients, delivering outstanding service and fostering loyalty A strong sense of ownership and accountability for your area of responsibility Structured, critical thinking paired with a data-driven approach to decision-making 🎁 Benefits Medical insurance in Ukraine or healthcare compensation abroad Unlimited paid sick leave and 31 paid vacation days, including public holidays Benefits Cafeteria budget Additional on-site health and wellness benefits for office-based teammates Personal Learning Budget English lessons and Speaking Club

Source listing: empllo_remote