About this role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement on 08/14/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-09 position you must have served 52 weeks at the GS-07 level. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: GS-09 Grade Level: Specialized Experience: One (1) year of specialized experience equivalent to the next lower grade level. Specialized experience: is defined as knowledge of benefits and services available to veterans AND experience assisting case managers by addressing and resolving issues presented by customers.

In addition to the duties described above, to qualify for the GS-09 grade level, the application must possess the knowledge of benefits and services available to assist program participants understanding and completing program requirements. Education Substitution: Applicants may substitute education for required experience. To qualify based on education for this grade level you must have a Master's or equivalent graduate degree, or two (2) full years of progressively higher-level graduate education leading to such a degree or LL.B.

or J.D., if related. Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements: The work is mostly sedentary; however, some walking and bending will be required. Limited travel may be required to visit to the VR&E out-based offices, schools, and training facilities, and VA contractor offices. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Source listing: usajobs