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Quality Management Program Analyst

U.S. Coast GuardWashington, District of Columbia

About this role

To qualify at the GS-14 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-13 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis.

Analyzing compliance with marine safety, security, or environmental protection policies, including the U.S. implementation of international maritime treaties (e.g., IMO conventions). This includes identifying non-compliance and recommending corrective actions. Applying recognized quality management standards (such as ISO 9001) to develop or improve a Quality Management System (QMS) for mission-oriented programs. This includes using QMS principles to enhance work processes, operational procedures, or cross-functional collaboration.

Assessing program effectiveness and compliance through comprehensive analysis and formal audits. This includes collecting and analyzing performance metrics, conducting program audits against established standards, or translating findings into actionable recommendations for leadership. Guiding and coordinating multi-functional project teams through all phases of process evaluation and improvement initiatives. This includes planning, organizing, or leading efforts to implement mission-critical management systems and standardized processes at the program and field levels.

Serving as an internal consultant to advise managers and executives on quality management activities and process reengineering. This includes developing and presenting recommendations to leadership for improving program effectiveness, streamlining organizational processes, or procedural documentation. NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.

NOTE: Education cannot be substituted for experience at this grade level. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

Source listing: usajobs