About this role

About the Job: LaunchDarkly is looking for a Senior Developer Advocate to turn signups into successful teams. Thousands of developers start trials or build on our developer tier every month. Some are engineers at enterprise organizations kicking the tires; most are individual builders we know little about; and too many of them stall before they ever see the payoff. You'll be the human on the other side of that signup: our Growth team identifies and routes high-intent leads, and you turn them into activated, successful users through genuinely helpful, personalized outreach, while building AI-assisted workflows that extend the same help to everyone else.

This motion is new and deliberately test-and-learn: we expect the playbook to evolve as we learn what works. Responsibilities: Activate high-intent signups: own the strategy for follow-up on trial and developer-tier signups routed by the Growth team, prioritizing ICP-fit enterprise trials; help them get an SDK live, find the right resources, and reach real usage, with clear coverage, response commitments, and success metrics for every routed lead.

Help first, always: outreach means solving problems (a stuck install, the right tutorial, a working example in their stack), personalized to what each team is actually doing and never pushy; establish the principles and practices that make this motion genuinely valuable to developers. Build a public voice: create tutorials, videos, and posts under your own name, so when you reach out, developers recognize a helpful practitioner instead of a cold email; build a technical presence that creates trust and supports the broader activation strategy.

Make the payoff obvious: create first-success content and run sessions and office hours that show customers the outcome they're working toward, and what the platform does beyond flags: experimentation, observability, guarded releases, and AgentControl; identify opportunities to improve the developer journey from signup through deeper adoption. Multiply yourself with AI: design and build AI-assisted workflows for outreach, next-step suggestions, and usage analysis so meaningful help reaches every signup, not just the routed ones; measure their impact, iterate on what works, and establish where AI can scale the developer experience without sacrificing quality.

Feed the loop: own the feedback loop on what’s working, where activation stalls, and which signals actually predict success, so Growth and Product can make better targeting, scoring, onboarding, and product decisions; turn those insights into experiments and recommendations. What Success Looks Like: Every routed high-value lead gets timely, personalized follow-through against an agreed cadence Enterprise trialists move from kicking the tires to real usage, and self-serve accounts adopt products beyond basic flags Attribution shows this motion influencing pipeline and expansion Your outreach gets replies because developers already recognize your work Growth and Product make better targeting, scoring, and onboarding decisions because of your feedback The playbook six months in looks different from the playbook on day one, and you drove the strategy, experiments, and changes that made it better The motion becomes increasingly repeatable and scalable without losing the quality of the developer experience Qualifications: A technical foundation from a prior role: you've been a developer, a support or solutions engineer, or a customer-facing technologist, and you can credibly troubleshoot an SDK integration Genuine empathy for developers: you're motivated by helping someone solve a real problem Curiosity about how a business engine works: funnels, activation, conversion; you want to design something, measure the results, and improve it Fluent with AI tools: you already build your own workflows and can show them to us Strong communication across formats: writing, video, and live sessions Comfort with ambiguity: this motion is new, expectations will evolve, and you'll help shape the strategy, operating model, and measures of success Demonstrated ability to influence cross-functional partners and turn developer insights into changes in strategy, product, or process Typically requires a minimum of 8 years of related experience.

Bonus Qualifications: Developer advocacy or growth experience at a product-led developer tools company such as Stripe, Vercel, or Supabase An existing audience or content track record (YouTube, LinkedIn, blog) with developer audience Experience working with intent signals, lead scoring, or product analytics Breadth across languages and frameworks, and comfort working across many SDKs Experience building a new developer program, activation motion, or operating model from the ground up Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $ 152,900 - USD 210,210 ** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $ 137,600 - 189,200 ** Zone 3: All other US locations - $ 129,900 - 178,640 ** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs.

Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise.

Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to inst

Source listing: greenhouse_launchdarkly