About this role

Do work that matters. At AlertMedia , we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand.

We’re also an AI-forward company, and we expect everyone on our team to use modern AI tools such as Claude, ChatGPT, and others, to work smarter, move faster, and optimize processes. Who you are: We're looking for a detail-oriented, creative Social Media Contractor (up to 20 hours per week) to support the day-to-day execution of AlertMedia's organic social media program. This role contributes to content creation, publishing, calendar management, community engagement, and operational support across brand social channels.

You'll partner closely with the Social Media Manager, who owns organic social strategy, channel direction, executive thought leadership, campaign planning, performance optimization, and long-term growth initiatives. Your role is to execute high-quality social content against agreed briefs and deadlines, keep operations running smoothly, and proactively identify opportunities that strengthen our social presence. This is an ideal role for someone who enjoys creating content, staying on top of social trends, working across multiple channels, and bringing organization and creativity to every project.

What you will deliver: Content Creation & Design Create social-first graphics and visual assets in Canva for LinkedIn, Instagram, Facebook, TikTok, YouTube, and other priority channels Repurpose blogs, webinars, reports, customer stories, podcasts, newsletters, and other marketing assets into engaging social content Write first drafts of captions and adapt content for each platform following established brand guidelines Edit short-form videos using Canva, Pictory AI, or similar tools Produce recurring timely news and event content Support evergreen content series Publishing & Social Operations Build, schedule, and publish content across LinkedIn, Instagram, Facebook, X, YouTube, TikTok, and other priority platforms Format content natively for each platform QA copy, links, UTMs, hashtags, mentions, accessibility, and creative assets before publishing Maintain the social media calendar and keep it updated as priorities shift Maintain Linktree and other supporting social properties Organize creative assets, templates, and content libraries Pull social performance metrics across platforms Prepare reports and summaries for review Community Management Monitor comments, direct messages, and notifications across brand channels Respond using approved messaging guidelines Escalate customer issues or sensitive conversations when appropriate Maintain inbox hygiene and support timely community engagement Identify relevant online discussions and communities for potential engagement opportunities Research audience questions, activity, and high-interest topics What you bring to the role: Strong understanding of channel best practices, especially LinkedIn Experience creating social graphics in Canva Experience editing short-form video content Strong copyw

Source listing: greenhouse_alertmedia