About this role

📋 Description Design, build, and improve customer automations Translate complex processes into practical workflow architectures covering data movement, business Build alongside customer teams to move high-value use cases from concept to reliable production Review existing automations for reliability, efficiency, maintainability, and effective use of Troubleshoot issues across Zapier, APIs, authentication, data formats, and connected applications Identify recurring failures and improve error handling, monitoring, alerts, fallback behavior, and 🎯 Requirements 7+ years of experience in technical account management, solutions architecture, customer Track record of measurably improving customer outcomes across an Enterprise portfolio Demonstrated experience building integrations, automations, or API-based solutions Hands-on familiarity with Zapier or comparable automation and integration platforms Experience owning complex technical relationships with Enterprise customers and communicating Strong working knowledge of APIs, webhooks, authentication, structured data, application 🎁 Benefits Remote work Opportunity to work with AI tools Inclusive and diverse work environment Commitment to applicant transparency Reasonable accommodations for disabilities

Source listing: empllo_remote