About this role

You may qualify at the GS-2210-15 level, if you fulfill the following qualifications: Specialized Experience: Must have one year (52 weeks) of full-time specialized experience equivalent to at least the GS-14 grade level in the federal service performing the following duties: 1. Implementing IT enterprise architecture plans that address mission-critical program objectives; 2. Assisting with managing and directing IT projects consistent with industry standards; 3.

Analyzing business requirements to develop IT solutions; AND 4. Providing technical advice and assistance on IT programs to users and management. (NOTE: Your resume must CLEARLY demonstrate this experience.) AND Basic Requirement: In addition to the Specialized Experience above, you must meet the basic requirements for the Information Technology (IT) Management Series 2210 as described below. A. You must have Information Technology related experience demonstrating each of the following required competencies, and must meet or exceed the *minimum proficiency level for each (Please see section Minimum Proficiency Level): Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

*(Level 4, Advanced) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

*(Level 4, Advanced) Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. *(Level 3, Intermediate) Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.

*(Level 4, Advanced) Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. *(Level 4, Advanced) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

*(Level 3, Intermediate) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. *(Level 4, Advanced) Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. *(Level 4, Advanced) Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

*(Level 4, Advanced) In addition to the Required Competencies above, you must have Information Technology related experience demonstrating each of the following supervisory competencies, and must meet or exceed the *minimum proficiency level for each (Minimum Proficiency Level for all supervisory competencies is Level 3, Intermediate. Please see section Minimum Proficiency Level): Accountability - Holds self and others accountable for measurable high-quality, timely, and cost-effective results.

Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules. Customer Service - Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. Decisiveness - Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.

Flexibility - Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles. Integrity/Honesty - Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics. Interpersonal Skills - Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.

Oral Communication - Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed. Problem Solving - Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations. Resilience - Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.

Written Communication - Writes in a clear, concise, organized, and convincing manner for the intended audience. or B. You do not fully meet the competency requirements outlined above, but you are nonetheless demonstrably well qualified to perform the work of the position. You possess appropriate licensure, registration, certification (Examples include: PMP, ITIL, Agile, AWS, CompTIA A+, CompTIA Security, Microsoft Solutions Architect Expert, CISSP, Networking, AI Governance Professional) You must provide copies of licensure, registration, certification.

or C. You do not fully meet the competency requirements outlined above, but you are nonetheless demonstrably well qualified to perform the work of the position. You have a substantial record of experience, achievement, and publications that demonstrates eminence in the appropriate profession/technical field. You must provide examples such as published works, industry keynotes, peer research, awards, board memberships, etc.

OPM Qualification Standards and additional information for this position can be found here: Competency-Based Qualification Standard for the Information Technology Management Series, 2210 Note: Subject matter experts will evaluate your resume and supporting documents based on the Specialized Experience Statement and Basic Requirements outlined in this announcement. You must meet all qualification requirements by the closing date of this announcement.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience

Source listing: usajobs