About this role

ABOUT THE ROLE We're a Y Combinator–backed marketing AI startup automating a massive and underserved market — beginning with SEO and AI search optimization. Our platform helps fast-growing B2B startups cut through noise and drive measurable, compounding organic growth using autonomous agents for strategy, content, backlinks, and ads. As a Technical Account Manager, you'll be the primary bridge between our clients and our product — helping Series A–C startups get maximum value from our platform and achieve tangible growth outcomes.

This is a high-impact, hands-on role at a small, fast-moving team in SoHo, NYC. WHAT YOU'LL DO - Serve as the primary technical point of contact for clients, driving platform adoption and measurable growth outcomes. - Onboard new customers and coach them on best practices to optimize their marketing ROI. - Translate client needs into clear technical requirements and coordinate with product and engineering to deliver solutions.

- Collaborate cross-functionally with product, engineering, and customer success to resolve issues and ensure clients realize value quickly. - Monitor key success metrics across your book of accounts and provide strategic recommendations to continuously improve results. WHAT WE'RE LOOKING FOR Required: - Experience working at a fast-growth startup with a track record of delivering measurable wins for customers. - Hands-on familiarity with marketing automation tools, data workflows, and integrations.

- Proven ability to onboard and coach customers toward platform adoption and ROI optimization. - Ability to translate client needs into technical requirements and coordinate effectively with engineering and product teams. - Experience tracking success metrics and providing data-driven strategic recommendations. - Impeccable communication and writing skills — clear, persuasive, and precise in every client interaction. - High IQ and high EQ; comfortable operating in a fast-paced, ambiguous environment without hand-holding.

- Strong CS fundamentals or equivalent problem-solving capability — you enjoy rolling up your sleeves on tough technical challenges. Nice to Have: - Industry experience in marketing services, SEO, or AI-driven search (AEO). COMPENSATION & BENEFITS - Salary: $90,000 – $122,000 per year - Competitive early-stage startup equity and benefits package LOCATION - On-site required — SoHo, New York City, NY - No remote or hybrid option for this role - US work authorization required — visa sponsorship is not available

Source listing: ashby_clera