About this role

Other Duties/ Responsibilities Develop proof of concept applications to validate proposed solutions. Continuously review and evaluate the effectiveness of solutions and propose changes as needed. Contract(or) oversight. Assist with the establishment and adoption of technology architecture standards and methodologies. Write policies. Consult with/lead other Senate teams. Write RFPs. Review and evaluate responses to RFPs.

Required Work Experience 8-10 years’ experience as a lead software engineer and demonstrated leadership and mentoring skills. Required Special Skills/ Knowledge As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role. Excellent oral and written communication skills. Excellent interpersonal skills and ability to collaborate with team members and stakeholders from across the organization.

Ability to explain technical challenges and solutions to both technical and non-technical audiences. High level of self-discipline and ability to work independently. Strong leadership skills. High attention to detail and ability to organize, manage, and prioritize many tasks. High aptitude for continuously learning new skills. Desired Qualifications Five or more years of hands-on experience with ServiceNow Security Operations (SecOps) and Governance, Risk, and Compliance (GRC).

Eight or more years of experience designing, developing, and supporting core ServiceNow platform components, including CMDB, ITSM, ITAM, ITOM, IRM, and Change Management. Agile/Scrum, SDLC, & GitLab: Background in Agile methodologies, software development lifecycle processes, and version control using GitLab. Federal Security Standards: Familiarity with FISMA, NIST, and FedRAMP requirements. IT Service Management Frameworks: Knowledge of ITIL or related frameworks.

Upgrade Management: Understanding of ServiceNow upgrade planning, methods, and best practices. Cybersecurity Operationalization: Experience operationalizing ServiceNow cybersecurity solutions and modules. Desired Skills ServiceNow SecOps Expertise: Advanced proficiency with Security Incident Response, Vulnerability Response, Threat Intelligence, GRC, and Business Continuity Management. ITSM/ITAM/ITOM: Strong understanding of IT service, asset, and operations management principles and best practices.

Integration Engineering: Experience integrating ServiceNow with third-party security products using REST/SOAP APIs and ServiceNow IntegrationHub. Development Tools: Proficiency with Flow Designer, Service Portal, JavaScript, GlideScript, and related ServiceNow development technologies. Web Development: Working knowledge of JavaScript, AngularJS, HTML, and CSS for ServiceNow UI and portal development. Cloud & Infrastructure: Solid understanding of cloud computing and infrastructure-as-a-service (IaaS) concepts.

Performance Optimization: Demonstrated ability to enhance ServiceNow platform performance, scalability, and reliability. System & Database Architecture: Experience with system design, integrations, and database architecture. API Development: Skilled in API development, SOA, RESTful services, and JSON. Project Leadership: Ability to lead Agile technical projects, mentor team members, and manage competing priorities. Communication: Strong ability to communicate complex technical concepts clearly to both technical and non-technical audiences.

Desired Certifications ServiceNow Certified Implementation Specialist (CIS) in Security Operations or GRC is preferred. Relevant certifications in cybersecurity (e.g., CISSP, CISM, CEH) are a plus. Working Conditions No exceptional physical demands. Security Clearance This position requires that the applicant obtain and maintain a Secret U.S. Government security clearance. Applicants must be U.S. citizens in order for the SAA to submit your application for a security clearance.

Source listing: usajobs