USA remote
Visitor Services Information Assistant
About this role
In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards. Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education.
Provide course descriptions as necessary. Specialized Experience Requirement: For the GS-5 level: Applicants must have one year of specialized experience equivalent to at least GS-4 grade level; OR a bachelor's degree or 4 years of successfully completed education above high school; OR combinations of successfully completed post-high school education (in excess of the first 60 semester hours) and specialized experience.
The education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. Specialized Experience is defined as one or more of the following: Responding to visitor inquiries, and accounting for collected monies using computer programs and records; Planning and presenting interpretive talks and programs for visitors, local schools, and other groups; Performing clerical duties, including mail and package delivery, assisting with scheduling for conference rooms, and operating audio/visual equipment.
For the GS-6 level: Applicants must have one year of specialized experience equivalent to at least the GS-5 grade level. Specialized Experience is defined as two or more of the following: Ensure that the information desk at a reception area or visitor center is covered at all times; Provide guidance to the public on rules and regulations regarding on-unit activities and attempts to gain public cooperation in protecting resources from damage and pollution; Perform regular daily activities for the reception area or visitor center, including but not limited to, answering phones, greeting visitors, daily opening and closing of the facility, and raising/lowering the flag; Arranged informational interpretive displays in the reception area or visitor center.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
Source listing: usajobs